Save on delivery fees by picking up select rental items from our Lutz location by appointment. Customer pickup is available for smaller, easy-to-transport items such as folding chairs, folding tables, linens, chafing dishes, coolers, stanchions, ropes, small décor, and approved event accessories.

All customer pickup orders require a $100 minimum rental subtotal before taxes, fees, and optional services. A 10% customer pickup handling fee applies, with a $20 minimum. This fee helps cover pulling, staging, loading assistance, check-out, return inspection, and restocking.

Pickup and return are by appointment only during approved pickup windows. Customers must arrive on time and bring a suitable vehicle, valid ID, and the same payment method used for the reservation. Items must be returned clean, dry, complete, and on time.

Late arrivals, missed appointments, late returns, damaged items, missing items, or items returned dirty may result in additional fees.

Customer pickup is not available for all rental items. Large tents, stages, dance floors, heavy bars, fragile specialty furniture, large backdrops, and items requiring installation are delivery-only unless approved in writing by New Tampa Party Rentals.

New Tampa Party Rentals reserves the right to refuse customer pickup if the vehicle is not suitable or if the order cannot be safely loaded and transported.

Restrictions & Requirements

• $100 minimum rental subtotal required
• 10% pickup handling fee applies
• $20 minimum handling fee
• Pickup and return are by appointment only
• Valid ID required at pickup
• Matching credit/debit card may be required
• Customer must bring a suitable vehicle
• Customer is responsible for securing the load
• Items must be returned clean, dry, and complete
• Late return fee may apply
• Missed appointment or rescheduling fee may apply
• Not all rental items qualify for customer pickup
• Delivery-only items include tents, stages, dance floors, heavy bars, large décor, and installation-required equipment